The error code: 0x8000ffff is one of the notorious errors which arises during the windows update. This error usually appears after updating windows. After updating windows, it locks the Windows store. It can also crop up when you try to crop up after performing the system restore. It will not respond when you try to add and install a new program you downloaded recently.
Before jumping into the solutions, let’s see some of the causes of error. The causes of error 0x8000ffff are listed below.
- This can cause because of malware or virus infection.
- Faulty or outdated drivers can cause this error.
- Incorrect Date and Time can cause this sort of error.
- Unnecessary Drivers or Processes may be the root cause of this error.
- Corrupted Windows Store cache can be the cause of this error.
- Sometimes this error may be caused by Problematic Windows Store App.
- Corrupted or Missing System Files can also cause this error.
- The reason for this error can be Limited Access.
- Corrupted Registry Entries can also cause this error.
- After knowing these causes of error 0x8000ffff, let us jump into the solutions to fix this error.
Check your computer for Malware Infection:
First of all, check whether your computer is infected by malware or not. If your computer is infected by malware or virus, removing those files will help you to solve error 0x8000ffff. You should check through the in-built anti-malware program called Windows Defender. Follow these simple steps to check whether your computer is infected or not.
- Go to the Start menu and open settings.
- After that, click on Update & Security.
- Go to Windows Defender.
- Now, select Windows Defender Offline.
- Finally, click on Scan Offline.
Restart your computer. After that, you can check whether your error is fixed or not.
Make changes to your drivers
As you already know, corrupted or problematic drivers might cause the error 0x8000ffff. You must make some changes to the drivers in order to fix the problem. To make some changes, follow these simple steps. There are two methods. They are updating drivers or using Driver Verifier.
Follow these steps to update your drivers.
- To update your drivers, go to start menu and click on Settings.
- After that, click on Update & Security.
- You will find ‘check for updates’ options there, click on it.
- Choose the driver that you need to update from the list.
You can verify driver verifier and device manager.
- Press Windows Key + X and go to the device manager.
- Expand the device entries.
- Search for the problematic driver, right-click on it and select Update Driver Software.
Check your date and time
Check for the date and time on your computer. If date and time are incorrect, correct the time. You can check and correct your date and time by following these steps.
- You can see that date and time given at the right-bottom of your computer screen.
- Right-click on that time and date sector and select Adjust date/time.
- After that, turn on Set Time Automatically.
Boot in safe mode with networking
Unwanted drivers, processes and other features can hamper with your updates. You must boot in a Safe Mode with Networking to remove spoilers and update your system and apps. Follow these simple steps to open safe mode with networking.
- Go to start button and open settings.
- Click on Update & Security and go to recovery.
- Now, click on Advanced Startup.
- After that, click on restart now and choose a troubleshoot option.
- Choose Advanced Options.
- Now, click on Startup Settings and Restart your computer.
Clear all the windows store cache.
Clean all the cache for Windows store cache which may help you to solve your problems. Follow these simple steps to clear all the cache files for the Windows store.
- Open the Run window by pressing Windows key+ R and paste the following and hit OK.
- Now, find the cache folder, right-click on it and rename it as Cache.old.
- If you could not find such a folder on your computer, name a new folder and name it as cache.
- After closing that window, press Windows + I and choose Updates & Security.
- Now, click on Troubleshoot.
- Click on the Windows Store App and Run a scan.
If this does not solve your error, Windows store cache is not the solution. You should try another solution.
Edit registry entries
Before starting this process, you should be sure that it is a risky process. If there is a slight mistake in the change, it has the chances of damaging your computer. You must only follow these instructions. These are the simple steps to edit registry entries.
- Open the Run box type regedit.exe and hit enter to continue.
- Click on File from the registry window.
- After that, go to Export.
- Now, choose the location and name for the backup file and save the file.
Disable a Proxy Server
You must disable your proxy settings in order to fix the error code: 0x8000ffff. You can follow these simple steps in order to disable the proxy service.
- Open Run Window by pressing Windows + R.
- Type inetcpl.cpl in that particular open box and hit enter.
- Go to the Connection tab.
- After that, open LAN settings.
- Now unmark Use proxy server for your LAN and hit OK.
- After that, select Apply and hit OK again.
- Now, check whether your error code: 0x8000ffff is fixed or not.
Create a new user account
You can register a new user account by following these steps.
- Press windows key + X and select Command Prompt(Admin).
- Type the following and hit enter.
net user /add [username] [password]
net localgroup administrators [username] /add
Note: You should be sure that you choose your preferred username and password in place of [username] and [password].
- Restart your computer.
- Now, log in to the new user account.
- Retrieve your previous data from c:\users\previous-user-name
- Now, press Windows key+X and select Command Prompt(Admin)
- Type shutdown /I /f and hit Enter.
After you will be logged off. You must log in as a new user and go to your windows store. You will be asked to log in with your Microsoft account and you must log in with your new login credentials.
There are numerous causes and solutions for the error code: 0x8000ffff. The major causes and solutions are written here. We hope this helped you to fix the error 0x8000ffff.